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Delivering Global Growth for Flexiteek
Case Study

Delivering Global Growth for Flexiteek

Sector:
Marine
Employees:
25-50
Client Contact:
Marketing Manager / Board of Directors

Flexiteek is the world’s leading producer of synthetic teak decking for boats ranging from tenders to superyachts. Their mission is clear; to produce the world’s most desirable decking and marine products – thanks to their quality, performance, design and practicality.

BUSINESS GROWTH AFTER YEAR 1

+44%

Turnover

+40%

Product Sales (sq m)

+45%

Website Leads

Delivering Global Growth for Flexiteek

The Objective

To support their ambitious plans for global expansion, Flexiteek commissioned us to:

  • review their brand image
  • develop a coherent marketing strategy
  • design new marketing collateral
  • create an international portfolio of new websites
Old Branding
Our Solution

Our Solution

We started by exploring their history and heritage, analysing their customers and competitors, and working on a fresh brand story and style.

As the core expression of their identity, we concluded that their logo needed smartening up, rather than replacing from scratch.

The Flexiteek brand is widely used and well established amongst a worldwide network of dealers and distributors. It’s trusted by over 200 leading boat builders. And reasonably well recognised by boat owners.

Identifying the target audience.

A review of the competition confirmed that Flexiteek’s flagship 2G product remains best in class for its unbeatable combination of stunning looks, impressive longevity, low maintenance and outstanding performance in a wide range of weather conditions.

In terms of the target market, while the product is suitable for boats of all shapes and sizes, larger boats are clearly a particularly attractive segment.

Being responsible for 50-60% of sales, boat builders were the obvious priority, followed by boat dealers and owners of larger boats of 10 metres plus.

Identifying the target audience
Deciding on which countries to target

Deciding on which countries to target.

The initial focus was to be on increasing sales in key countries in Europe, while building capabilities and profile in the US, and considering the longer term potential in China.

Customer surveys.

We gleaned insights from surveying boat builders, dealers, distributors and owners to develop Flexiteek’s new purpose, proposition, story and strapline – showcasing the product’s affordable luxury positioning, great looks and outstanding performance.

Customer surveys
Moving from strategy to implementation

Moving from strategy to implementation.

Flexiteek then appointed Jason Shirley as Marketing & Brand Manager, to drive the project forward internally. We worked closely with Jason throughout, jointly ensuring everything was delivered on time and on budget.

We produced a brand guidelines document and designed a range of marketing collateral including brochures and advert templates in multiple languages to be used by their global distributors. We also designed new packaging for their product sample boxes.

New E-commerce website.

Our first digital project was to build a new E-commerce website to act as the single channel for both trade and retail orders of Flexiteek.

The website had specific requirements including multiple price bands, integration with Sage 200, bespoke delivery functionality and a secure distributor resources area. This contains an extensive range of brand assets and artwork templates for distributors.

New E-commerce website
Master Flexiteek website

WordPress Multisite solution.

Flexiteek’s range of global websites needed substantial revision and consolidation to ensure consistency of branding and messaging across multiple countries and dealerships.

We created a master WordPress website – www.flexiteek.com – along with eleven websites tailored to individual countries, using the same brand assets and messaging, each one translated into the local language.

Flexiteek multisites

Deck Designer tool.

A key feature of the new website is our interactive Deck Designer, which allows users to visualise over 30 colour combinations of Flexiteek on a range of boat types.

Deck Designer tool
Global marketing campaign

Global marketing campaign.

We developed the ‘Flexiteek Islands For Everyone’ campaign for use across all target countries. This features a stunning CGI image of Flexiteek Bay showcasing a range of Flexiteek deck designs and colours on eight different boats.

The eye-catching visual was specifically created to ensure standout from competitors in trade publications, online and at boat shows.

Flexiteek Islands For Everyone

Unique interactive microsite.

The image is also the centrepiece of our dedicated microsite – islandsforeveryone.flexiteek.com.

The site allows users to explore the boats and learn more about the Flexiteek deck designs. Our developers used a combination of Open Sea Dragon, Vue.js and Tailwind CSS, which resulted in a maximum Google Lighthouse score of 100.

The campaign has been an enormous success, with over one million impressions and 78,000 visits to the microsite to date.

Unique interactive microsite
Stunning stands for global boat shows

Stunning stands for global boat shows.

We designed and produced new exhibition stands for a range of prestigious boat shows including Monaco, Cannes, Genoa, Florida and Southampton.

Our illuminated Flexiteek Bay CGI image was particularly effective as the focal point of each stand.

The Result

Since we overhauled Flexiteek’s brand and marketing, they’ve attracted prestigious new clients and expanded their operations around the world, including a new manufacturing facility in Poland.

Business growth after Year 1

  • 44% increase in turnover
  • 40% increase in sales (sq m)
  • 45% increase in website leads
Flexiteek fitted to a DeAntonio Yacht
Jason Shirley

Fellowship have totally transformed the quality and impact of our brand, websites and marketing materials. The new messaging, and premium look and feel of our communications, has helped us attract prestigious new clients across our target markets.

Jason Shirley Marketing & Brand Manager, Flexiteek
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